University Systems help centre
Ongoing telephone (VoIP) service rates
As of April 1, 2020, Network Services has updated their telephone service rates. View the chart below to learn more.
Service | Rate | Unit | Description |
VoIP monthly fee * only applied once for handsets and softphones sharing lines |
4.05 |
per line
|
Connection for Cisco VoIP handsets, softphones, and fax lines connected to a gateway. Allows calling on campus and outward to the public telephone system. |
Direct dial phone number | 0.99 | per line | Allows direct dialing to the phone from off campus. |
Long distance (North America) | 0.029 | per minute | Charges incurred for long distance dialing within North America (from campus telephones). |
Voicemail | 1.21 | per mailbox | Allows access to voicemail messages using a telephone handset or email client. |
411 call charge | 0.85 | per call | Canada 411 directory call charges. |
Audio conference | 0.11 | per minute, per participant |
Charges incurred for audio conference calls. |
Menu Tree | 0.00 | per tree |
Separate charge for associated DID and voice mailbox. |
IP Message Broadcasting | 2.96 | per month |
Integration of VoIP Speaker to Campus Telephone System. Enables Message Broadcasting to specified recipient groups. Speakers costs are separate. |
Teams Phone | 3.25 | per month |
With Teams Phone, you can use Microsoft Teams to place and receive calls, transfer calls, and mute or unmute calls. |