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Existing Zoom Accounts

Audiovisual and multimediaMedia Services

If you already have a Zoom account, select the type of account you have below for infomation on how to join the UVic Zoom tenant.

Free account, non primaryid@uvic.ca email

We recommend you get a UVic Zoom account with your primaryid@uvic.ca email.  A UVic Zoom account has more features than a free Zoom account and is provided at no cost to you. 

Your existing login information on your personal free account remains the same.

Zoom Pro account, non primaryid@uvic.ca email

We recommend you get a UVic Zoom account with your primaryid@uvic.ca email and discontinue your paid account.  A UVic Zoom account has more features than a Zoom Pro account and is provided at no cost to you.

Your existing login information on your personal paid account remains the same.

If you have a webinar license, please contact zoomadmin@uvic.ca for advice.

Free account, primaryid@uvic.ca email

If you are unable to log in to , please contact helpdesk@uvic.ca for assistance with migrating your account.

We will send you a Zoom invitation email which will invite you to "switch" your account over to UVic.  A UVic Zoom account has more features than a free Zoom account and is provided at no cost to you.

If you agree, your existing login information remains the same.

Zoom Pro account, primaryid@uvic.ca email

If you are unable to log in to , please contact helpdesk@uvic.ca for assistance with migrating your account.

We will send you a Zoom invitation email which will invite you to "switch" your account over to UVic. A UVic Zoom account has more features than a Zoom Pro account and is provided at no cost to you.

If you agree, your existing login information remains the same.

If you have a webinar license, please contact zoomadmin@uvic.ca for advice prior to switching your account.