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Service Centre

We are the interface that connects people with technology. We find technologies that work for you, help you to use those technologies, and help to find ways that University Systems can meet your needs.
David Street - Associate Director, Desktop Support Services

Mission

Manage the relationship between University Systems and its clients; and, provide direct client support facilities.

Responsibilities

  • Computer Help Desk
  • Benchmarking
  • Desktop support

Computer Help Desk

The Computer Help Desk provides all clients of the University with a single point of contact to receive assistance with services provided by University Systems.

Desktop Support Services is contracted by departments to provide on-site desktop support to faculty and staff.