Joining your advising appointment
For students with a confirmed booking with the Academic Advising Centre, advising appointments are currently available in person, by phone, or over Microsoft Teams.
In-person appointments
In-person appointments are held in the Jamie Cassels Centre, room A203. Please arrive a few minutes early for your appointment. Your adviser will come out to greet you.
Appointments by phone
Your adviser will contact you at the phone number you provided when you booked through Accordion or through one of our frontline advisers. This phone number will be included at the bottom of your confirmation and reminder emails.
Due to the high volume of student inquiries and appointments, your adviser may not be able to contact you right away, so please be prepared to receive the call up to 10 minutes after your scheduled time.
Appointments by Microsoft Teams
After you book Microsoft Teams advising appointment with a frontline adviser, they will send you a meeting invite via your preferred email address. To join the Teams meeting, navigate to this email and select "Click here to join the meeting". If you do not have the Teams app installed, don't worry—you will be given the option to join via your web browser instead.
Once you've chosen your preferred app for joining the call, the Teams window will pop up in your browser or on the desktop app. Before accepting the call, choose your audio and video settings. You are welcome to keep your camera turned off if you prefer, but please select a suitable audio source. Once you've done so, select "Join now" to connect with your academic adviser.
If you miss your appointment
If you have a phone appointment scheduled and your adviser is not able to reach you, they will leave a message and attempt to call back within five minutes. If you have a Microsoft Teams appointment scheduled and the adviser is not able to reach you, they will attempt to call you by phone at the number you provided on booking.
If the adviser is not able to reach you successfully at your scheduled time, they will follow up with an email. From there, you are welcome to respond your questions or book another appointment online.