番茄社区

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ONECard

Mobile ONECard

UVic's ONECard is now available for your digital wallet!

The mobile ONECard puts the features of your physical card on your mobile device:

  • Use your student meal plan at participating campus outlets - learn more about your meal plan benefits
  • Use your flex account across campus, at the , at the and for an additional 5% discount at University Food Services
  • Access CARSA*
  • Borrow materials from the library
  • Gain entry to doors equipped with card access locks (within residence** or certain office spaces)
  • As student ID at service counters (your physical card will be required as official identification for face-to-face exams and assessments)

*   For CARSA members only
** For students living in Residence only

Get the mobile ONECard now

How to get your mobile ONECard

To get your mobile ONECard, follow these three easy steps:

  1. Download the (via the or )
  2. Search for “番茄社区 (UVic)” and log in with your NetLinkID and passphrase
  3. Click “Add to Wallet”

Need help? See our FAQs below or contact the ONECard Office.

Frequently Asked Questions (FAQs)

Once you have registered for your courses, please submit your photo to be displayed on your physical and mobile ONECard. You can find more information on how to upload your photo and government ID, as well as what is an acceptable photo here.

Students must retain their physical ONECard to use as official ID for exams. The UVic mobile ONECard will not be accepted as official ID for exams. We recommend that you keep your physical ONECard easily accessible as a backup, in case you lose your mobile device.

The UVic mobile ONECard will not be accepted as official ID for exams. Students must retain their physical ONECard to use as official ID for exams.

The UVic mobile ONECard is available to all current students, faculty and staff.

Yes, your physical ONECard will continue to function after you have added your mobile ONECard to your device. You can use whichever is most convenient for you.

Yes, you need to be signed up for Duo in order to be eligible for a mobile ONECard. You can follow the instructions here in order to get signed up for UVic MFA. It may take up to 24 hours after you enroll in MFA before you are eligible for a mobile ONECard.

Almost everywhere you currently use your physical ONECard! This includes:

  • Libraries
  • University Food Service Outlets
  • UVSS Outlets
  • UVic Bookstore
  • UVic Computer Store
  • Door Access
  • CARSA
  • As student ID at service counters across campus *

* Please note: you will still be required to show your physical ONECard as official ID for exams and assessments. 

Your name and other personal information on the mobile ONECard comes to us from the university’s central database and needs to be updated there. Please visit the Manage Your Profile page for more information on how to update your personal information. Changes may take up to 24 hours to be reflected on your mobile ONECard.

  • Account balances are currently only displayed on Apple devices.
  • If your account balances are $0, they will not display until funds are added.
  • If you have available funds that are not displaying, please contact the ONECard Office.

A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.

As with your physical ONECard, your mobile ONECard will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at the 番茄社区, your credential will remain active and update accordingly.

If you are graduating, the Alumni ONECard gives you access to special offers from dozens of businesses and services, both on- and off-campus, for a one-time fee of $20. Visit us to get your card.  

Yes, you will need to install the updated version of the Transact eAccounts mobile app and the latest version of your phone's operating system in order to get the mobile ONECard.

On your device, visit the or and search “Transact eAccounts”. The store will prompt you to install any required updates.

Updates cannot be made when there is no connection between Transact eAccounts and your device. Confirm that your device is connected to the internet and not experiencing any other service interruption to allow for updates. In all cases, the Transact eAccounts app will display the most current information.

Before provisioning on a new phone, you must first delete your credential from your old device using the Wallet app, eAccounts app, or via your Apple Account (for iOS devices only). If you can't delete it (e.g., if the old device is broken or sold), please contact the ONECard Office to have the card retired so you can provision it on your new device.