Exchange Online upgrade project
We're upgrading all employee email accounts from Exchange 2016 to Exchange Online. This update will help us maintain the technical currency of UVic's email service. It also adds better Microsoft 365 integration for users. We'll update this page with more details about new features as they're implemented.
The email upgrade includes primary NetLink ID mailboxes and role-based email accounts. Both types of email accounts are moving to Exchange Online.
Project roadmap
This service upgrade is happening between Summer 2024 and Summer 2025. We'll update this page with more information as we move through each phase.
Phase 1 - complete
This phase included:
- Creating technical processes for smooth mailbox migrations
- Testing migration processes for primary NetLink ID mailboxes
- Finalizing migration options for role-based email users
- Developing changes to email-integrated systems so they can use Exchange Online
It completed in June 2024.
Phase 2 - complete
This phase included:
- upgrading primary NetLink ID email accounts to Exchange Online.
It completed in August 2024.
Phase 3 - September 2024 to December 2024
- Developing technical changes for migrating role-based email accounts to Exchange Online
- Creating self-serve migration tools for role-based email accounts
- Communicating directly with role-based email (RBE) owners about the role-based email service change.
Phase 4 - January 2025 to April 2025
- Self-serve migration tools for role-based email accounts are available to users. We will provide more details about using the migration tools.
- Shared mailboxes are in trial period with no associated cost. A FAST code is required for the account by April 1, 2025.
- Role-based email acccounts that haven't been converted will be disabled on April 1, 2025.
Phase 5 - May 2025 - June 2025
- Bulk migration of any remaining role-based email accounts eligible for Exchange Online. A FAST account on file is required to convert into a shared mailbox.
Phase 6 - July 2025
- All role-based email accounts that haven't been converted will be deleted July 1, 2025.
For more information about UVic’s role-based email transition, please contact the UVic Computer Help Desk.