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Organizational Analysis and Web Team

We work with our partners inside and outside of UVic Libraries on initiatives that advance our understanding of user needs and show our impact. 

Our work focuses on key areas: 

  • Supporting systematic data collection across UVic Libraries 
  • Improving the Libraries’ website and digital presence 
  • Gathering feedback from clients about our services and resources 
  • Demonstrating and communicating library impact 
  • Fostering a culture of assessment through training and development 
  • Building empathy and a rich understanding of user needs 

Share your thoughts

Are you interested in sharing your voice and shaping your experience with UVic Libraries? Consider joining our User Engagement Pool to learn about opportunities to share feedback and engage with us. 

Survey report

In spring 2024, we ran a User Feedback Survey to learn about what the UVic community needs from the Libraries and how we've been doing. We have created a report to summarize what we've learned, and it's available for anyone to read.

Contacts

Artie Goshulak, Web and UX Assistant
T: 250-721-7356 
E: goshulak@uvic.ca

Caitlin Keenan, Web Integration Librarian 
T: 250-721-8274 
E: caitlinkeenan@uvic.ca

Shahira Khair, Organizational Analysis Librarian 
T: 250-721-8238 
E: skhair@uvic.ca

Cairo Sanders, Data Analyst 
T: 250-721-8226 
E: cairosanders@uvic.ca